FAQs
Parent Info
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FROM SUMMER 2024 OUR GOODRICH SITE WILL BE MOVING TO THE BELHAM PRIMARY SCHOOL SE15 4DG
Goodrich Primary & Charles Dickens Primary
Easter Holidays: Tuesday 2nd April - Friday 12th April 2024 (not open Easter Monday 1st April)
Spring Half-term: Tuesday 28th May - Friday 31st May (not open Bank Holiday Monday 27th May)
Full day: 8:00 - 9:30am drop-off - 3:30 - 5:00pm pick-up for a standard day with an add-on for 5:00 - 6:30pm Movie Club available on all days.
Morning Only 8:00-9:30am drop-off- 12:30pm pick-up
Afternoon only 12:30pm drop-off - 5:00pm with an add-on for 5:00 - 6:30pm Movie Club available on all days.
Summer Holidays:
The Belham Primary & Charles Dickens Primary (not open at Goodrich)
Wednesday 24th July - Friday 23rd August
During term time we are available to answer emails every day and can arrange a call back if you leave us message on 0333 014 2576 if you would have any questions as our office hours are flexible depending on the events we are running.
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FROM SUMMER 2024 OUR GOODRICH SITE WILL BE MOVING TO THE BELHAM PRIMARY SCHOOL SE15 4DG
We will be open for Easter Holidays and Spring Half-term at:
Goodrich Primary School.Dunstans Rd, London, SE220EP
Charles Dickens Primary School: Toulmin Street, London, SE11AF
We will then move our Goodrich club to The Belham from Summer 2024 and be open at the Belham and Charles Dickens throughout 2024-25.
The Belham Primary, 165 Bellenden Rd, London SE15 4DG
Charles Dickens Primary School: Toulmin Street, London, SE11AF
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Children are looked after in small groups by experienced and qualified key workers.
Book 1-5 days with Flexible sessions available:
£58 Full Day:
8:00–9:30am drop-off
3:30–5:00pm pick-up.
£32 Morning Only:
8:00-9:30am drop off
12:30pm pick up.
£32 Afternoon only:
12:30pm drop-off
3:30 - 5:00pm pick up.
£6.50 Evening (opt extra): 5:00-6:30pm pick up.
We have a sibling discount of 5% of the total booking when booking in siblings together. We also have multiple day discounts 5% for 5 days booked in a week.
When paying by Tax-Free Childcare 20% of the cost of childcare is subsidised by the top ups you receive into your account.
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Every day is a completely different adventure at Nimble Arts but the things you will need on each day are:
A FULL NUT-FREE PACKED LUNCH (we do not provide food) and snacks for breaks PLEASE NOTE we have a nut-free policy, and as we have a number of children with allergies, this is particularly important. We reserve the right to remove any packed lunch item containing nuts which will be returned to parents at pick up – PLEASE MAKE SURE YOU CHECK ALL PACKAGING VERY CAREFULLY. (if attending for AM/PM please bring 2 snacks and lunch as lunch is at 12:15pm)
We also ask that children don’t share their lunches, (because of the number of children who do have allergies).
There will be two extra breaks during the day so please includes snacks and a bottle of water that can be refilled during the day.
Any medication that needs to be administered or that you would like us to have available for your child during the day (asthma pumps, Epi-pens, antihistamines etc) – these will need to be signed in and out and please make sure it is labelled with your child’s name. To save time please complete this online form before the club so we will have all the information we need and permission to administer form in advance.
Waterproof coat and sensible shoes for outdoor play.
Clothes they can move easily in and that you don’t mind getting a bit messy – whilst we have overalls available for craft projects, a bit of rogue paint or glue can sometimes escape!
An extra bag labelled to take home things that your child has made.
Children are welcome to bring a book as we all sometimes like a little quiet time in the day! Please make sure this is labelled.
For any children with the potential to have a toilet accident (and this is not a problem at all – we know children are all at different stages of development) please include a change of underwear and bottoms and some wet / baby wipes.
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Children are grouped in advance based on age and school and on group preferences logged on your attendee’s details when booking which you can update anytime the week before club starts on you Pembee account
We group children by age as all our workshops and activity sessions are specifically designed for age groups. It also means we can assign the correct staff with the right qualifications / experience to each age group.
Groups are organised before each club and sent out to parents on a password protected page about a day or so before the club (using child’s first name, surname initial and school for data protection purposes).
We can have some flexibility with siblings and friends who may want to be in groups together as our main objective is that children have a great and happy day – and if your child doesn’t know anyone you don’t need to worry – the whole first part of our morning is spent settling in and getting to know each other.
Once the groups are sent out you can just get in touch with us to make any changes – sometimes we have conflicting requests but we’re really happy to make changes if needed.
Our groups are organised as follows (approximately) depending on the bookings we have each day:
Caterpillars: pre-school/ Reception 4-5s
Puffins: Reception / Year 1/2
Meerkats: Year 2/3
Zebras: Year 3/4/5
Eagles: Year 4/5/6
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We take safeguarding extremely seriously at Nimble Arts and sign every child in electronically onto our register system. Please be patient if there is a queue at either sign in our out, it is of paramount importance that every child is safely signed in and out.
On arrival children will be signed in at the front gate and staff will take them to their Group Room – parents and carers will be asked to drop-off at the gate and not enter the building unless this is essential. Our First Aider will be available in reception to sign in medication and discuss any medical needs as will the Setting Manager.
You must add anyone who is approved to collect your child to your Pembee account telling us their name, relationship to child and contact details. If they are not named on the account at pick up we will not be able to send your child with them and will need to call the child’s emergency contacts to confirm. To add a collector to your account please login and amend on the attendees details. Once they are added, they have permission to drop off and collect your child any time until your remove them so you don’t need to tell us a specific person is picking up as long as they appear on the list.
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We have a qualified first responder/medic from First Aid Cover on site for the full day. They record any first aid incidents which will be texted to you and you will receive a call from us in the case of any serious incidents. Our First Responder will undergo Covid-19 training. If your child needs medication during club hours please also fill out the ‘Permission to administer medication‘. Please note our First Responder can only administer prescription in-date medicines.
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If your child needs extra support to attend we can either refer you through to suitable services offered by Southwark or potentially offer one day per week 9:00am - 3:30pm of 1:1/2/3 support if your child meets the criteria due to a small amount of funding we have received in 2024.
If you would like to discuss your child’s additional needs, we will do everything we can to support. Please drop us an email: info@nimblearts.co.uk
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View Our Daily Timetable Here
Booking
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Goodrich Primary & Charles Dickens Primary - will be open from:
8:00am - 6:30pm
4-11 year olds
Easter Holidays:
Tuesday 2nd April - Friday 12th April 2024 (not open Easter Monday 1st April) (Booking will open mid-January)
Spring Half-term:
Tuesday 28th May - Firday 31st May (not open Bank Holiday Monday 27th May) (Booking will open mid-January)
After Spring Half-term our Goodrich Club will be moving permanently to The Belham Primary.
Summer Holidays:
Charles Dickens Primary and The Belham Primary:
Wednesday 24th July - Wednesday 28th August 2024 (not open Bank Holiday Monday 26th August)(Booking will open in February)
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FULL DAYS Flexible drop off 8- 9.30am and pick up 3:30 – 5.00pm open to Nursery (4+) – Year 6: £58:00
Late Pick Up between 5 – 6.30pm:
£6.50 per child and includes fruit and popcorn at our Movie Club. This can be booked in advance or on the day before 3.00pm subject to availability.
For siblings:
Price per FULL day for two siblings 5% off total: £110.20
Price per FULL day for three siblings 10% off total: £156.60
All discounts are automatically added to your booking on the Magic Booking checkout page.
Please note only siblings can be set up on the same Booking account. Parents/Carers should only set up accounts for children they have parental responsibility for.
HALF DAYS Drop-off from 8:00 – 9:30am and pick up at 1:00pm £32 or drop off 12:00 and pick up any time from 3:30 – 5:00 £32 or add 5:00 – 6:30pm Late Pick Up for additional £6.50
We accept childcare vouchers, tax free childcare, card payment and instalment plans. We are set up with all major providers – (see FAQ section Paying by Childcare Voucher or Tax Free Childcare). We also offer instalment plans for advance bookings – please contact us on info@nimblearts to set this up for you.
Booking for the clubs is all done through Pembee. To book you will need to fill in all you child(rens) information (this can take around 15-20 minutes when you first set up your account.
You’ll be asked to agree to the Terms and Conditions and set your mail preferences. Please be sure to read the T&C’s carefully for both Booking and Nimble Arts Ltd as they contain very important information and are separate companies. If you wish to receive special offers, availability updates and voucher codes, please make sure you opt in to receive marketing emails.
Make sure you check your SPAM folder as emails often end up there. You will need to input all the information we require as Ofsted-registered childcarers. Once your account is set up you will be able to book any available days of childcare for one or all of your children.
If you need any help or support during account set up or booking:
Call: 0333 014 2576
Email: info@nimblearts.co.uk
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Cancellation Policy
You can cancel and amend your booking using your Pembee account and refunds / credit will automatically be offered under the following terms
Parents requesting cancellation 7 or more days before the first day of the booking will be given the option of full refund or credit note for the full value of the cancelled days.
Parents requesting cancellation of the booking 1- 6 days in advance will receive a credit note for the value of the booking
Non-attendance on the day where parents do not contact us to let us know any mitigating circumstances (which we will always review on a case by case basis in terms of credit notes/refunds) will not receive a refund or credit note.
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Our Ofsted number at Goodrich Primary EY561167 and at Charles Dickens is 2779900. We are currently waiting for our Belham Primary Ofsted number to come through.
You can pay for Nimble Arts via a number of childcare voucher providers or via your Tax-Free Childcare account. We also accept bookings through the Bright Horizons and My Family Care workplace back-up care schemes.
Busy Bees
We are registered for Goodrich Primary as Nimble Arts At Goodrich School SE22 0EP - please use our Goodrich account to make payments for both Goodrich and Charles Dickens bookings while we wait for out Ofsted Registration to come through for Charles Dickens. We will be able to find and match your payment from your booking reference. Edit | Disable | Delete
Care 4
To pay via Care4 please for a Goodrich Primary booking please find us under Goodrich Nimble Arts SE22 0EP. To pay for a Charles Dickens Primary Booking please find us under Nimble Arts At Charles Dickens Primary SE1 1AF. Please use your booking number as reference. Edit | Disable | Delete
Computershare
To pay via Computershare please for a Goodrich Primary booking please find us under Nimble Arts at Goodrich School SE22 0EP. To pay for a Charles Dickens Primary booking please find us under Nimble Arts at Charles Dickens Primary. Please use your booking number as your reference. Edit | Disable | Delete
Edenred
To pay via Edenred for a Goodrich Primary booking please use P21204361. To pay for booking at Charles Dickens Primary please use P21352790. Please use your booking number as reference.
Enjoy Benefits
To pay via Enjoy please use our Goodrich Primary account for payments for both Goodrich and Charles Dickens bookings while we wait for our Ofsted Registration to come through for Charles Dickens. You will find us under Goodrich Nimble Arts Account no: B023284. Please use your booking number as your reference.
Fair Care
To pay via Fair Care please use our Goodrich Primary account for payments for both Goodrich and Charles Dickens. You will find us under Goodrich Nimble Arts GOOD0718 . Please use your booking number as your reference. Edit | Disable | Delete
Fidelliti
To pay via Fidelliti please use account number GOO042C (the 4th character is a zero). You can use this account to pay for Goodrich and Charles Dickens bookings. Please use your booking number as your reference.
Kiddivouchers
To pay via Kiddivouchers for a Goodrich Primary booking please find us under Goodrich Nimble Arts. To pay for a Charles Dickens Primary booking please find us under Nimble Arts @ Charles Dickens Primary. Please use your booking number as your reference.
Other Voucher Provider
If you wish to pay via another provider not listed please drop us an email after booking with the details to info@nimblearts.co.uk and we'll make sure we are set up to accept payments from that provider.
RG Childcare
To pay via RG Childcare please use our Goodrich Primary account for payments for both Goodrich and Charles Dickens bookings while we wait for our Ofsted Registration to come through for Charles Dickens. You will find us under Goodrich Nimble Arts Carer Account 71130398117. Please use your booking number as your reference.
Sodexo
To pay via Sodexo for a Goodrich Primary booking please find us under account number 893717 and for a Charles Dickens Primary booking please find us under account number 920238. Please use your booking number as your reference.
If you use Bright Horizons via your work to book childcare please book via their system and wait for confirmation. Once confirmed you can book via our system and choose to pay by childcare vouchers then choose Bright Horizons as the provider. We receive payment from Bright Horizons after the club automatically and will clear your account when received.
If you use My Family Care via your work to book childcare please book via their system and wait for confirmation. Once confirmed you can book via our system and choose My Family Care as the payment method. We receive payment from My Family Care after the club automatically and will clear your account when received
Student Loan Childcare Grant
If you are eligible for the Student Loans Childcare Grant you please choose this option and set us up as a carer on the Student Grant system for Goodrich our account number is CCG8439939 and for Charles Dickens our account number is CCG9584733. We will then send you a payment link to cover 15% of the cost of the booking and claim 85% from your linked account on the Student Grant system which you will need to approve.
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If you are a recipient of Universal Credit you may be entitled to claim 85% of your weekly childcare cost up to a weekly/monthly cap. The way the system works is that you have to book and pay the full amount up front with us and then ask us for an invoice with al the information your UC rep has said you need. We will tPen send hou this as proof of payment and you will be able to claim 85% of the cost back. To see see if you are eligible here: https://www.gov.uk/help-with-childcare-costs/universal-credit
We are also able to claim payment for childcare from Student Finance if you are a full-time student with a childcare grant.
Please see if you are eligible here: https://www.gov.uk/childcare-grant
For both schemes please contact us on info@nimbleartsc.co.uk to discuss.
Another way to receive 20% of your childcare costs is to set up a Tax Free Childcare account: https://www.gov.uk/tax-free-childcare You can get up to £500 every 3 months (up to £2,000 a year) for each of your children to help with the costs of childcare. This goes up to £1,000 every 3 months if a child is disabled (up to £4,000 a year). You can choose to pay by Tax Free Childcare at checkout and then arrange a transfer to us from this account (we also accept all other providers of childcare vouchers).
Is there a discount for children who attend school at the setting?
If you are a parent at the school setting we offer 10% off the booking price – please contact us once you have set up an account but before booking so we can add an automatic discount to your account whenever you book. Rather than a discount code, the prices will simply appear 10% lower when you come to book.
Policies /Info
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The law as it applies to Out of School and Holiday childcare as laid out in the EYFS Framework from states:
Before/after school care and holiday provision
3:40. Where the provision is solely before/after school care or holiday provision for children who normally attend Reception class (or older) during the school day, there must be sufficient staff as for a class of 30 children. It is for providers to determine how many staff are needed to ensure the safety and welfare of children, bearing in mind the type(s) of activity and the age and needs of the children. It is also for providers to determine what qualifications, if any, the manager and/or staff should have. Providers do not need to meet the learning and development requirements in Section 1. However, practitioners should discuss with parents and/or carers (and other practitioners/providers as appropriate, including school staff/teachers) the
support they intend to offer.
We take the safety, enjoyment and development of the children we look after very seriously and are members of the Out of School Alliance. We follow their recommendation of having a minimum ratio of 1:10 for children aged 4-8, and 1:15 for older children and are insured for this. For our pre-reception 4 year olds the law states there must be a ratio of 1:8 with a member of staff with each group qualified to level 2 in a recognised area of qualification and we adhere to this requirement. Our children are grouped into age groups of up to 18 children in a similar school year. Each group has 2 members of staff of suitable training/experience to look after the group. They are supported by our First Responder on duty from 8:00 – 6:30, our two Assistant Managers, our Admin Manager (in charge of home-club communication), our Setting Manager (always a qualified teacher or level 3 childcare professional), our Resources Team, our workshop leaders who run our sessions and any 1:1s. All staff have an enhanced DBS check and have been vetted during recruitment. We are insured with Morton Michel.
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Due to the number of parents who understandably do not give their consent for pictures and video, it is our policy only to take pictures of children’s work which we post on our social media during the day. We do not take pictures and videos of the children or use any pictures and videos publicly with children’s faces shown. We do take pictures of activities, leaders and what children have made and share them with parents by text and email
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We are committed to positive behaviour management and use a 3 warning system for children. The first warning is verbal, the second miss 5 minutes and the third the child is asked to come out of the session and speak with a manager. If a child has caused physical harm to another we will contact parents immediately and regrettably may have to ask that for the period of that booking the child does not return to us for the safety of other children and their own. This will be discussed with parents and our main aim to to create a safe scenario in which a child can return. We really appreciate parents co-operation.
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We have worked with 1st Bounce inflatables for many years to hire safe, tested inflatables that are set up and maintained at our camps by their expert staff. For all our clubs we have 2 indoor giant bouncy castles which are PIPA approved. 1st Bounce ensures all equipment is hygienically cleaned before every hire and thoroughly inspected to ensure your complete safety. They carry comprehensive public liability insurance of £5m and all our equipment is fully compliant and PAT tested where required. In the summer we also hire an outdoor obstacle course tested to the same safety standards. All inflatables are securely fixed to permanent structures with safety ropes as well as weighted down with the correct levels of sand weights attached to the castles. Our staff are trained to carry out daily assessments and outdoor inflatables are not used when compliant conditions are not met. Daily safety and maintenance checks are carried out by staff throughout the day and usage is monitored at all times. You can view the PIPA safety certificates here:
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We employ teaching assistants/EY qualified/experienced staff with 2 years primary experience as Support Leaders and qualified teachers/equivalent with 2 years + primary experience on an ad hoc basis during school holidays throughout the year. We take on staff at different times but you can contact us at info@nimblearts.co.uk if you are interested in a role.
If we don’t currently have vacancies we will contact you to let you know that we have received your application and will keep it on file and let you know when any vacancies open up.
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Nimble Arts Ltd are registered at Goodrich Primary School on the Early Years and Childcare Register and are currently registering Charles Dickens Primary as a new setting which means we can look legally look after 4-11 year olds between 8.00am – 6.30pm during holiday time. Our registration means that we abide by all the Ofsted requirements for UK childcare more details of which can be found HERE
Below you can download our full policy documents:
Administering medication 2022-4
Visitors 2022-24
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Nimble Arts recognises that careful planning is essential in order to keep the children and our staff safe, and to limit the spread of coronavirus/Covid-19, within our setting. Accordingly, we have conducted a thorough Covid-19 risk assessment and will review it on a weekly basis and whenever Government guidance changes. We have flexible adaptable models of care at our setting should government guidelines change at any time. If your child has symptoms of Covid-19 or tests positive please contact us before bringing them to the club so we can discuss the best option.
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When you sign up for a Nimble Arts account on the Booking system you will be asked to review our Terms and Conditions of Service and Nimble Arts Privacy Policy and you can read our Data Protection 2022-24. All data collected is stored a secure server or on a password protected computer or phone. If you would like to hear about Nimble Arts special offers and upcoming events you will need to agree to receive marketing.
You will be asked to agree to our terms and conditions and privacy policy when you sign up for a Magic Booking account. You will also be asked to read and agree to the the Booking terms and conditions and privacy policy.
Any other questions? Drop us a line at info@nimblearts.co.uk
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See our policies download above for our full Complaints policy. Nimble Arts Ltd is committed to providing high quality children’s holiday care. If in the unlikely event that you are not 100% satisfied with the outcome of the complaints procedure ,you may wish to contact the Ofsted Early Years Complaints Helpline, on 0300 123 4666, or write to their Regional Office, www.ofsted.gov.uk/contactus
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When you Book you will be asked to agree to Nimble Arts Terms and Conditions of Service see the full policy here