This page is mainly aimed at answering questions about our Holiday Clubs for 4-11 year olds. For information about our Creative Learning work click here:
1. Where do your Creative Holiday Clubs run?
From October 2018 – Summer 2019 we are only planning to run at Goodrich Primary SE22 0EP. The company is currently looking for investment which may allow us to expand, but we will only be operating at Goodrich for October 2018 Half-term – Summer 2019 (not Heber or Horniman). You can select days you want to book via our Magic Booking system once you have created an account. To book you will need to create a Magic Booking account here:
2. What age groups do you accept, and what times are you open – and do you charge late fees?
Children aged 4 – 11 can attend for a full day. They can be dropped off any time between 8.00 – 9.30am and collected any time between 4.15 – 5.00pm. We offer a late pick up service from 5.00 – 6.30pm which includes fruit and popcorn at our Movie Club.From Octover 2018 we will be offering a free breakfast bar, fruit and juice before 9.30am for all children included in the price. 4-5 year olds can also opt for a special half day option if they don’t want to attend for the full day from 9am-1pm or 1pm-5pm. Children attending half days take part in 2 of the 4 creative workshops each day. Special drop-off and pick up times can be arranged on request. Children must be collected by 5.00pm if not booked in for Late Club or 6.30pm if booked for Late Club. When children arrive in the morning our 4-6’s have activities to choose from in their own hall, and our 7-11’s have a hall of activities including a recycling area, keyboards, games, a chill out zone, a huge craft table and dressing up. Children attend up to 4 workshops (including one ‘Funhouse’ session on the bouncy castle and themed Active Session with our outdoor leaders) in their age groups – Chipmunks (4-5’s) Puffins (4-5’s), Dolphins (6-7’s) Meerkats (6-7’s) Zebras (7-8’s) and Eagles (8-11’s). When booking you will be given the option to book Late Club. You can also book this later on by calling 0333 014 2576 or using our online form: https://nimblearts.wufoo.com/forms/nimble-arts-5630pm-movie-club-request/
To request that your child be in a group with a friend or sibling (and we can be reasonably flexible with age groups as long as staff ratios are balanced) you can use this online form: https://nimblearts.wufoo.com/forms/nimble-arts-holiday-club-group-request/
**Please note we must have Movie Club requests by 3.00pm on the day of booking (if you need to book in as an emergency please call 0333 014 2576. For Group requests we ask that you send these through by 12.00pm on the day before attendance to give us time to include requests in registers**
A charge of £8 PER CHILD is automatically charged for collection after 5.00pm / 6.00pm with a further £8 PER CHILD PER 15 MINUTES after 5.00pm/6.00pm (6.30pm from summer 2018) until pick up. The reason for these charges are that staff are not contracted after 5.00pm/6.00pm (6.30pm from Summer 2018) and the ratios of adult to child are based on children booked in to each session. We are also required to be out of the building at a certain time so being late means not only difficulties for Nimble Arts staff, but also staff at the premises we hire. The charge will be processed via Magic Booking and appear on your account. We reserve the right to refuse booking to parents/carers who persistently pick up after the contracted time.
3. What does the club cost?
One full day 8am – 5pm costs between £48 a day with flexible drop off 8-9.30am (including free breakfast bar, fruit and juice) and pick up 4.15 – 5.00pm
One half day costs £32 and is a special option only open to 4/5 year olds (although they can also attend all day)
Late Pick Up between 5 – 6.30pm costs an additional £6.50 and includes fruit and popcorn at our Movie Club. This can be booked in advance or on the day before 3.00pm subject to availability.
We offer a one week discount of 5% for booking 5 consecutive days. We also offer sibling discounts of 5% off the total price for two children attending, and 10% off the total price for 3 children. All discounts are automatically added to your booking on the Magic Booking checkout page.
5. How are the days organised?
Every day has a completely different theme and range of workshops which explore the theme holistically through chosen art forms. Our 4-6 year olds (Chipmunks, Puffins and Dolphins) are looked after in their own Activity Hall by one of our very experienced Early Years Manager and team of Early Years Assistants. They visit adapted versions of our workshops and activity sessions in groups of up to 20.
Our 7-11 year olds have their own hall and visit workshops in groups of up to 20.The Activity Halls have a large range of creative activities, games and areas to choose from. Our oldest group, The Eagles, have their own room they can use whenever the want called The Eagles Nest.
6. What if my child doesn’t know anyone?
We make sure that any child attending on their own (and we have lots!) is welcomed at the door and settled into an activity of their choosing when they arrive. Our assistants are very experienced in buddying children up and taking part in activities with them so they soon settle in. Parents are welcome to stay as long as they want on drop off. We let children choose their own activities at the start of the day so they can settle into something they enjoy – from our inflatable sofa chill-out zone with all the latest annuals, to our keyboard area, dressing up theatre, massive arts and crafts table, recycling corner, car racing area and bouncy castle there is something to suit every child.
7. Are you Ofsted registered and can I pay with Childcare vouchers or Tax Free Childcare?
Yes! Visit this page for all account details and further information
For account numbers for specific providers please click HERE
We are registered on the Early Years and Childcare Register which means we can look legally look after 4-11 year olds between 8.00am – 6.30pm during holiday time. Our registration means that we abide by all the Ofsted requirements for UK childcare more details of which can be found HERE You can also access copies of all our policies Nimble-Arts-Full-Policy-Document-2017
8. What is the adult: child ratio
The law as it applies to Out of School and Holiday childcare as laid out in the EYFS Framework from 2014 states:
Before/after school care and holiday provision
3.40. Where the provision is solely before/after school care or holiday provision for
children who normally attend Reception class (or older) during the school day, there
must be sufficient staff as for a class of 30 children. It is for providers to determine how many staff are needed to ensure the safety and welfare of children, bearing in mind the type(s) of activity and the age and needs of the children. It is also for providers to determine what qualifications, if any, the manager and/or staff should have. Providers do not need to meet the learning and development requirements inSection 1. However, practitioners should discuss with parents and/or carers (and
other practitioners/providers as appropriate, including school staff/teachers) the
support they intend to offer.
We take the safety, enjoyment and development of the children we look after very seriously and are members of the Out of School Alliance. We follow their recommendation of having a minimum ratio of 1:10 for children aged 4-8, and 1:15 for older children and are insured for this. The way we deploy staff is to have a qualified Early Years Teacher or Practitioner managing a team of 3-6 Early Year’s Assistants depending on the number of children that day with our 4-6 year olds and each of our older groups have a leader looking after them all day supported by two Cover Assistants who cover breaks and monitor the activity hall at all times, one Assistant Manager who is in charge of sign in and out, all data, first aid and medication and our Day Manager who has overall responsibility for health and safety. On top of this we have between 2 and 5 workshop leaders a day who are experienced and DBS-checked, and a Resources Manager who is in charge of materials and equipment. There are a minimum of 2 Paediatric First Aid qualified members of staff on duty at all times. We firmly believe in keeping child:adult ratios small and operate a much higher ratio than the current government requirement for holiday clubs of 1 adult to 30 children. We also offer 1:1 support if needed with our team of SEN support assistants- just get in touch at firstname.lastname@example.org. Read our Safeguarding Policy here: Safeguarding Children Policy 2017
9. Do you provide lunch?
No, we ask that children bring a packed lunch and enough snacks to keep them going during the day.. We have a nut-free policy and a ‘no sharing’ policy which is clearly communicated to children each day to make sure children with food allergies remain healthy. We provide water throughout the day and there is an option to have fruit and popcorn if booking for the 5.00 – 6.30pm late pick up Movie Club. We do provide a free breakfast bar, fruit and juice in the morning.
10. Who are your staff?
Catherine Burgis who is the Director of Nimble Arts Ltd is a qualified secondary and primary teacher with over 10 years teaching experience as well as lots of experience in project management. Our Day Managers are all also qualified teachers and first aid trained. Each day our team is made up of the following staff:
– Assistants with a minimum of 3 years experience working creatively with child
– an Early Years Manager who is always a qualified and experienced teacher or Early Year’s specialist to look after our 4 and 5 year olds
– An Assistant Manager who is responsible for managing all child data, health and safety while in the building and medication needs
– professional DBS-checked Workshop Leaders (including artists, musicians, film-makers, animators, dancers, actors and other creative professionals) who run each unique workshop session
ALL staff have up to date DBS certificates, experience of working with children and young people, and many are also teachers, teaching assistants and/or have experience of working on educational projects in artistic settings.
11. Do you accept childcare vouchers?
Yes we do! You can book through our normal booking system, and choose to pay by voucher on check-out. More details on our registration details can be found HERE
12. How do you administer first aid and medication, and deal with illness?
We use professional first aid services from First Aid Cover Ltd who provide a highly trained First Responder from 8am – 6.30pm. The are available in the morning to talk to parents, sign in medication and discuss allergies etc and have a fully stocked medical kit available at all times. We communicate with parents during the day about any first aid treatment that we feel serious enough to inform you of before the end of the day. For these incidents (and all other more minor incidents) records are kept and parents are asked to sign our First Aid Log at the end of the day. For more information about our First Aid provision see:
http://www.firstaidcover.org.uk/index If children feel ill we carry out basic checks and if we are concerned will contact parents immediately. If a child has vomited we will ask that they be taken home as soon as possible. We ensure children are reminded about good toilet and food hygiene all through the day and provide regular opportunities to use hand sanitiser. If your child is ill with an infectious illness on the day they are due to attend please call us in the morning and we will assess the situation. We have a nut-free policy which we rigorously enforce so please ensure you check all food for nut allergy information.
13. Do you support children with special educational needs and disabilities?
We will do everything we can to support children with special educational needs and disabilities to access our activities – we have a limited number of 1:1 support for children who need some extra help. However, we are not a school and as such our staff are not trained or insured to offer intimate care, toilet support or complex medical care to children on site. All local authorities are legally required to offer activities in the holidays for children with additional needs so please check your local authority ASD unit. Please note we can only offer a child a maximum of 2 days with a 1:1 as we do not receive any funding for this and have a limited budget for support.
14. Is there any outdoor play?
We have full run of the school and the playgrounds, and as long as the weather is good enough, we aim to go outside for all breaks to get some fresh air! We have lots of equipment for children to play with and run group games for any children who want to play more organised games. We also have our bouncy castle and an Active Hour every day for children over the summer holidays when they take part in team games.
15. What is you cancellation policy?
We understand that sometimes unforseen circumstances can intervene and you may need to alter or cancel or alter a booking. We will do everything we can to accommodate requests for altering booking (this will soon be available as a function available to parents via the Magic Booking system but will not be introduced till late 2017).
If we can fill your place directly with another child from our waiting list we will be able to offer you a refund. If this is not possible, the following terms apply:
We require at least 14 full days notice of cancellation before the day your child is due to attend to issue a 100% credit note.
We require at least 7 to 13 full days notice of cancellation before the day your child is due to attend to issue a 50% credit note.
If you cancel your sessions without giving us at least 7 full days notice before the day your child is due to attend, you will not receive any credit (This policy is subject to the Manager’s discretion in mitigating circumstances)
16. What happens to lost property?
All lost property is displayed at the front entrance of the club as it collected across the week(s). On the day before the final day of the club a photograph is taken of all the lost property and parents are asked to identify and collect items. If parents are unavailable lost property will be kept for up to 2 weeks after the end fo the club and pick up/postage will be arranged.
17. Do you take pictures and videos and are these used on social media?
We take pictures and video during the club on Nimble Arts Fire Tablets – at the end of the day we share these with parents who have bookings that day via a secure non-pubic link to the Amazon Drive album. We can remove any photos from this on request. We do not use pictures of children’s faces or identifiably in marketing unless we have sort permission.
18. Where can we read your safeguarding and other policies?
Our polcies are reviewed and updated every year. They can be read in full Nimble-Arts-Full-Policy-Document-2018
19. How do I complain if I am not satisfied?
See our policies page for our full Complaints policy. Nimble Arts Ltd is committed to providing high quality children’s holiday care. If in the unlikely event that you are not 100% satisfied with the outcome of the complaints procedure ,you may wish to contact the Ofsted Early Years Complaints Helpline, on 0300 123 4666, or write to their Regional Office, www.ofsted.gov.uk/contactus.
20. Data protection, privacy and contact.
21. What do parents say about your courses?
We have received overwhelmingly positive feedback about Nimble Arts from parents and children some of which can be found on our testimonials page. We welcome constructive feedback and try to develop all our work in line with what parents, carers and children want to see. If you have any suggestions please don’t hesitate to get in touch!
Our full terms and conditions including new GDPR compliance can be found Nimble Arts Ltd Holiday Club Terms and Conditions 2018 – you will asked to agree to these before making your first booking through Magic Booking.
Any other questions? Drop us a line at email@example.com